California Lifeline Plans - ACP Benefits

California LifeLine Plan
ONE-TIME FEE MONTHLY COST MINUTES TEXT DATA * HOTSPOT
FREE FREE Unlimited Unlimited 6 GB N/A
Affordable Connectivity Program (ACP) Benefits
ONE-TIME FEE MONTHLY COST MINUTES TEXT DATA * HOTSPOT
FREE FREE Unlimited Unlimited 10 GB 5 GB
California LifeLine + Affordable Connectivity Program (ACP)
ONE-TIME FEE MONTHLY COST MINUTES TEXT DATA * HOTSPOT
FREE FREE Unlimited Unlimited Unlimited** 50 GB

Life Wireless offers government assisted wireless services to low income families and individuals in California. Qualified customers receive Free cell phone service. Certain residents may be eligible for a Free cell phone. We offer California LifeLine discounts to qualified California subscribers who meet certain eligibility requirements, such as government subsidies or a household income that is at or below California LifeLine Annual Income Limits. Your FREE California LifeLine benefit is limited to one per household and cannot be combined with any other California LifeLine offer.

The Affordable Connectivity Program (ACP) is a new federal free government phone program committed to bringing connectivity to low-income Americans. Qualifying households can get connected by answering a few questions and submitting your eligibility documents. To receive a free smartphone and free monthly phone service, you or anyone in your household, a child or dependent included, must meet the income-based or program-based eligibility guidelines. The program is limited to one ACP benefit per household.

Acceptable Eligibility Subsidies

The standard eligibility programs that may be used as proof of subsidy include Women, Infants, and Children Program (WIC), Medicaid/Medi-Cal, Supplemental Security Income (SSI), National School Lunch Program, Low Income Home Energy Assistance Plan (LIHEAP), CalFresh, Food Stamps, or Supplemental Nutrition Assistance Program (SNAP), Federal Public Housing Assistance or Section 8, Federal Veterans and Survivors Pension Benefit Program, Tribal TANF, Head Start Income Eligible, Bureau of Indian Affairs General Assistance, Food Distribution Program on Indian Reservations (FDPIR), Temporary Assistance for Needy Families (TANF), California Work Opportunity and Responsibility to Kids (CalWORKs), Stanislaus Work Opportunity and Responsibility to Kids (StanWORKs), Welfare-to-Work (WTW), or Greater Avenues for Independence (GAIN), Income at or below California LifeLine Annual Income Limits.

WHAT DOES LIFE WIRELESS SERVICE INCLUDE?

  • Unlimited Nationwide Calling
  • Unlimited Text Messaging
  • Unlimited Data**
  • Call Waiting
  • Three-way calling
  • Voicemail
  • Caller ID service
  • No roaming charges
  • No charge for domestic long distance calls
  • Free 911 Service
  • Affordable Recharge Plans
  • Hotspot

Income Guidelines

Household Size

California LifeLine Annual Income Limits

1-2 members

$32,500

3 members

$37,700

4 members

$45,900

5 members

$54,100

6 members

$62,300

7 members

$70,500

8 members

$78,700

9 members

$86,900

Income Guidelines are effective from
06/01/2023 - 05/31/2024

Complaints concerning California LifeLine Service can be directed to:

California Public Utilities Commission

Address
505 Van Ness Avenue, San Francisco CA 94102
Phone
Main: 415-703-2782
Toll-Free: 800-848-5580
Complaint: 415-703-1170
Website
http://www.cpuc.ca.gov
  • For more info on California specific Rates, Charges and Features, click here
  • For California specific Terms and Conditions of Service, click here
  • For California specific Frequently Asked Questions, click here

*High-Speed Data provided over 5G, 4G/LTE and 4G networks subject to network availability and handset compatibility. Videos stream at DVD Quality (480p). Reduced speeds may affect audio and video streaming, access to certain websites and content, or use of available applications. Monthly plans expire 30 days after loaded to account. Data usage subject to our Acceptable Use Policy, available in our terms and conditions. Directory assistance, premium SMS, no answer/busy transfer, caller ID, caller ID block, and roaming not available. Unused accumulated data is forfeited if you switch between plans or terminate or fail to renew your plan before expiration. Unused Data/Refills/promotions are not redeemable for cash, have no cash value and are not transferable or refundable. Taxes/fees charged separately. Plans/rates/fees subject to change without notice. Coverage and service not available in all areas. Life Wireless service provided by Telrite Corporation. Full California Terms and Conditions applicable and available here


**Customers will receive 150 GB of high speed data in a monthly cycle. After 150 GB data is used, customers will receive unlimited data at up to 256 kbps until expiration of monthly plan. Hotspot data comes with a 50GB cap and is available only with a hotspot compatible device. Promotional offer subject to eligibility for Affordable Connectivity Program (ACP). ACP provides non-transferrable discounts on monthly broadband Internet access service. An eligible household is limited to one monthly service discount. Eligible consumers may get ACP service from Life Wireless or from any participating provider. Benefits may be transferred to another provider at any time. In the event the FCC announces the end the ACP program or we end our promotional FREE ACP service offer, we will notify you and you will revert to receiving only the standard FREE California LifeLine plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate of $30 plus fees and taxes


ACP and the Pilot are temporary programs. Service provided under the Life Wireless Pilot plans will end at the sooner of (a) June 8, 2025, or (b) the date that ACP concludes. Life Wireless will provide customers with 30 days’ notice of the Pilot’s end date, provided the FCC gives sufficient advance notice regarding the end of ACP. Upon the end of the Pilot, all Life Wireless pilot customers will transition to the then-current California LifeLine plan that is free to the customer, which currently offers unlimited voice, unlimited text, and up to 10 GB of data per month, subject to customers’ choice of another plan.


For more information about ACP eligibility and the program go to www.lifewireless.com/ACP/tac or call us at 1-888-543-3620

To obtain Life Wireless service potential subscribers must meet certain eligibility requirements such as receiving governmental assistance or a household income that is 135% or below Federal Poverty guidelines for a household of that size, or the percentage guideline for your state. The specifics of what determines a potential subscriber's eligibility are specific to each state. Life Wireless service is limited to one per household, and cannot be combined with any other :label offering.