; How Do I Get EBB Approved

How Do I Get EBB Approved?

Consumers who are currently enrolled in Lifeline and have applied for the Emergency Broadband Benefit Program through the National Verifier, may receive error messages that require them to resolve an issue before their application can be approved. The swiftest way to check for errors or status is by creating an online account with the National Verifier and reviewing your information.

Resolving Common Issues

Address Errors

The National Verifier will have you provide household information to update your current address and that of anyone else claiming benefits. This can be done via the online portal, using the mapping tool or provided additional documents as requested.

Eligibility Errors

If USAC needs more documents to prove that a consumer participates in a federal assistance program, consumers can show proof by uploading requested documents directly in the portal as specified.

Identity Errors

Consumers can use the online portal to enter details and documents to validate their identity. By creating an online account, you can upload documents or ID items as requested, check on status and even provide updates as needed. We will walk you through the set up below.

When ready please click the APPLY ONLINE button.

Apply Online



After you click "APPLY ONLINE" You will be sent to the National Verifier website. You will create an online account and be able to submit any documents or details for the above issues to finalize your status.


Next you will enter your information

Enter your information at to qualify for EBB


The most common information issue is regarding household addresses. If one or more people who qualify for EBB use the same address, you will be asked to complete a few more questions to establish your own household status.

To obtain Life Wireless service potential subscribers must meet certain eligibility requirements such as receiving governmental assistance or a household income that is 135% or below Federal Poverty guidelines for a household of that size, or the percentage guideline for your state. The specifics of what determines a potential subscriber's eligibility are specific to each state. Life Wireless service is limited to one per household, and cannot be combined with any other Lifeline offering.