Dec 29, 2023

What Makes Life Wireless Better than Other Lifeline Providers?

What Makes Life Wireless Better than Other Lifeline Providers?

Reading time: 8 minutes

Why Choose Life Wireless? Because Nobody Gives You More.

One glance at the charts below and it’s clear: Life Wireless is the superior Lifeline program option. Only Life Wireless gives consumers more of what they want. The other guys just can’t compete.

Older woman with short gray hair and glasses using a cell phone. Overview of Life Wireless compared with its competitors.

 And, if you're a resident of California:

Overview of Life Wireless and what it provides California residents compared with its competitors.

Only Life Wireless gives you the best

Among Lifeline service providers, only Life Wireless gives you nationwide coverage on America’s most dependable network.

That means you get the best at no expense, as well as a FREE smartphone and FREE unlimited data, talk & text and 5G hotspot.

That's right. Free phone service on America’s most dependable network.

Cute family of three bundled up and smiling for a selfie.

What is the Federal Lifeline Assistance Program?

The Lifeline Assistance Program was started in 1985 to provide low-income individuals with phone service because having phone service is a necessity for emergency services like 911 and being able to accept a job offer. 

Young woman with dark hair talking on a cell phone.

 What is the Federal Affordable Connectivity Program (ACP)?

During the pandemic, when people were working from home and children were being taught remotely, the FCC expanded the Lifeline Assistance Program to provide more data and unlimited talk and text.

The expansion of internet services is named the Affordable Connectivity Program (ACP).

Young mom with beautiful curly hair holding a baby.

Need Help?

If you’ve got questions, we’ve got answers.

Call our Customer Service team at 1-888-543-3620, 7 days a week, from 7 a.m. until midnight, Eastern Standard Time. No matter what you need, morning or night, we’ve got you covered.

Plus, if you’re an existing customer, just dial 611 from your Life Wireless phone to connect to Customer Service!

Ready to Apply?

Visit Life Wireless and complete our easy application!

Eligibility Requirements

Each state has different eligibility requirements for the lifeline discount such as receiving government assistance or having a household income that is at or below the federal poverty level for the state in which you reside.

The standard eligibility programs that may be used as proof of subsidy include: Food Stamps / Supplemental Nutrition Assistance Program (SNAP), Section 8 Federal Public Housing Assistance (FPHA), Supplemental Security Income (SSI), Medicaid, The Veterans Pension or Survivors Pension, and income at or below 135% of Federal Poverty Guidelines.

You Meet the Eligibility Requirements to Receive Life Wireless Assistance if You Participate in Any of the Federal Assistance Programs Listed Here:

  • Food Stamps or Supplemental Nutrition Assistance Program (SNAP)

  • Medicaid (not Medicare)

  • Supplemental Security Income (SSI)

  • Section 8 Federal Public Housing Assistance (FPHA)

  • Veteran's Pension or Survivor's Pension Benefit

Additionally, if you are a resident of any federally recognized Tribal lands, you may qualify to become lifeline subscribers under the following programs:

  • Food Distribution Program on Indian Reservations

  • Bureau of Indian Affairs General Assistance

  • Tribally Administered Temporary Assistance (TANF)

  • Head Start (if you meet the income-qualifying standards)

Completing the Life Wireless Application

When completing the Life Wireless application, be certain to have the items from this list that pertain to you on hand:

  • the prior year’s state, federal, or Tribal tax return,

  • a Social Security statement of benefits,

  • a Veterans Administration statement of benefits,

  • a retirement/pension statement of benefits,

  • an Unemployment/Workmen's Compensation statement of benefits,

  • Federal or Tribal notice letter of participation in General Assistance, or

  • a divorce decree, child support award, or other official document containing income information for at least three months’ time.

Mom and her adult daughter sitting on the sofa looking at a cell phone.

PLUS: Photo ID

You will also need a photo ID that is issued by a United States federal, state, or local government or Tribal entity.

Work, college, union, bank account and student ID’s are not acceptable, nor are passports and ID’s issued by a consulate of a foreign country, i.e. Mexico “Matricula Consular”, Canada, etc.

Before You Submit Your Completed Application

Before you submit your completed application form for this free service, you will be required to attest that each of the following items are true by initialing each statement:

  • I meet the income-based or program-based eligibility criteria for receiving Lifeline service and have provided documentation of eligibility if required.

  • I will notify the Company within 30 days if for any reason I no longer satisfy the criteria for receiving Lifeline including, as relevant, if I no longer meet the income-based or program-based eligibility criteria, I begin receiving more than one Lifeline benefit, or another member of my household is receiving a Lifeline benefit. I understand that I may be subject to penalties if I fail to follow this requirement.

  • I am not listed as a dependent on another person’s tax return (unless over the age of 60).

  • The address I have provided is my primary residence, not a second home or business.

  • If I move to a new address, I will provide that new address to the Company; I will verify my temporary residential address every 90 days.

  • I acknowledge that providing false or fraudulent information to receive Lifeline benefits is punishable by law.

  • I acknowledge that I may be required to re-certify my continued eligibility for Life Wireless at any time, and my failure to re-certify as to my continued eligibility within 30 days will result in de- enrollment and the termination of my Life Wireless service.

Activating Your Life Wireless Service

Once your Life Wireless application is approved, and you must complete your activation by placing a call to the Activation Line (770-200-1000).

This call is free and does not reduce your minute balance. Plus, it takes less than one minute to complete!

Additional, important, details

To keep your account active, you need to use the service at least once during any 30-day period by:

  • calling someone,

  • answering a call from someone other than Life Wireless,

  • sending a text message,

  • using cellular data (again, by going on Facebook or Amazon, for example),

  • purchasing additional service from Life Wireless,

  • or by responding to a direct contact from Life Wireless confirming that you want to continue receiving service from Life Wireless.

Final note:

Should your service go unused for 30 days:

you will no longer be eligible for Lifeline benefits and your phone service may be suspended (allowing only 911 calls and calls to the Life Wireless's customer care center), and subject to a 15-day cure period during which you must use the service (as described above) in order to fully re-activate your lifeline service and keep your telephone number.

Questions?

For questions about lifeline provider Life Wireless, eligible consumers are encouraged to visit our Contact Us page here.

To enroll now, use the Life Wireless Online Enrollment form.

Terms & Conditions

California Legal

·        *High-Speed Data provided over 5G, 4G/LTE and 4G networks subject to network availability and handset compatibility. Videos stream at DVD Quality (480p). Reduced speeds may affect audio and video streaming, access to certain websites and content, or use of available applications.

Monthly plans expire 30 days after loaded to account. Data usage subject to our Acceptable Use Policy, available in our terms and conditions. Directory assistance, premium SMS, no answer/busy transfer, caller ID, caller ID block, and roaming not available.

Unused accumulated data is forfeited if you switch between plans or terminate or fail to renew your plan before expiration. Unused Data/Refills/promotions are not redeemable for cash, have no cash value and are not transferable or refundable. Taxes/fees charged separately. Plans/rates/fees subject to change without notice. Coverage and service not available in all areas.

Life Wireless service provided by Telrite Corporation. Full California Terms and Conditions applicable and available at www.lifewireless.com/CA/tos

Customers will receive 150 GB of high-speed data in a monthly cycle. After 150 GB data is used, customers will receive unlimited data at up to 256 kbps until expiration of monthly plan. Hotspot data comes with a 50GB cap and is available only with a hotspot compatible device.

Promotional offer subject to eligibility for Affordable Connectivity Program (ACP). ACP provides non-transferrable discounts on monthly broadband Internet access service. An eligible household is limited to one monthly service discount.

Eligible consumers may get ACP service from Life Wireless or from any participating provider. Benefits may be transferred to another provider at any time.

In the event the FCC announces the end the ACP program or we end our promotional FREE ACP service offer, we will notify you and you will revert to receiving only the standard FREE California LifeLine plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate of $30 plus fees and taxes.

ACP and the Pilot are temporary programs. Service provided under the Life Wireless Pilot plans will end at the sooner of (a) June 8, 2025, or (b) the date that ACP concludes. Life Wireless will provide customers with 30 days’ notice of the Pilot’s end date, provided the FCC gives sufficient advance notice regarding the end of ACP.

Upon the end of the Pilot, all Life Wireless pilot customers will transition to the then-current California LifeLine plan that is free to the customer, which currently offers unlimited voice, unlimited text, and up to 10 GB of data per month, subject to customers’ choice of another plan. 

For more information about ACP eligibility and the program go to www.lifewireless.com/ACP/tac or call us at 1-888-543-3620.

 

All Other States Legal

·        *High-Speed Data provided over 5G, 4G/LTE and 4G networks subject to network availability and handset compatibility. Videos stream at DVD Quality (480p). Reduced speeds may affect audio and video streaming, access to certain websites and content, or use of available applications.

Monthly plans expire 30 days after loaded to account. Data usage subject to our Acceptable Use Policy, available in our terms and conditions. Directory assistance, premium SMS, no answer/busy transfer, caller ID, caller ID block, and roaming not available.

Unused accumulated data is forfeited if you switch between plans or terminate or fail to renew your plan before expiration. Unused Data/Refills/promotions are not redeemable for cash, have no cash value and are not transferable or refundable.

Taxes/fees charged separately. Plans/rates/fees subject to change without notice. Coverage and service not available in all areas.

Life Wireless service provided by Telrite Corporation. Full Terms and Conditions applicable and available at www.lifewireless.com/tac.

Posted 3 months ago