Nov 29, 2023

Give the Gift of Life Wireless

Help Someone You Love Complete the Application!
Give the Gift of Life Wireless

Reading time: 8 minutes

Got a friend, family member, or neighbor who’d benefit from free cellular service and a free phone from Life Wireless, but who finds the application overwhelming? Give them the gift of helping them apply. It’s easy, takes as little as 10 minutes, and will improve their life significantly.

Adult daughter helping her mom use a cell phone.

Read on to find out how to help your family member or friend who’d benefit from free cellular service and a free phone from Life Wireless apply in no time.

About Life Wireless (so you’re familiar with what you’re helping your loved one apply for!)

Life Wireless offers government subsidized free cellular service through the Affordable Connectivity Program (ACP) and the Lifeline Program to qualifying individuals and families. Only one member of a household can participate in the program and the service cannot be transferred to another family member or individual.

Elderly dad and adult daughter laughing over coffee.

Items your loved one needs to have on hand to complete the Life Wireless application

Help your friend or family member gather these documents before you and he or she start the Life Wireless application. It makes the process easier and faster to do!


  • the prior year’s state, federal, or Tribal tax return,

  • a Social Security statement of benefits,

  • a Veterans Administration statement of benefits,

  • a retirement/pension statement of benefits,

  • an Unemployment/Workmen's Compensation statement of benefits,

  • Federal or Tribal notice letter of participation in General Assistance, or

  • a divorce decree, child support award, or other official document containing income information for at least three months’ time

In addition to the items listed above, have your loved one’s photo ID on hand

Your loved one will need a photo ID that is issued by a United States federal, state, or local government or Tribal entity.

Grandpa, adult son, and young son at a cookout.

Work, college, union, bank account and student ID’s are not acceptable, nor are passports and ID’s issued by a consulate of a foreign country, i.e. Mexico “Matricula Consular”, Canada, etc.

Determining if your loved one meets the eligibility requirements for Life Wireless

To obtain Life Wireless cell phone service, your friend or family member must meet certain eligibility requirements such as receiving governmental assistance or having a household income that is 135% or below Federal Poverty guidelines.

In addition, if your loved one participates in any of the following programs, they are qualified for Life Wireless cell phone service:

  • Supplemental Security Income (SSI)

  • Food Stamps or Supplemental Nutrition Assistance Program (SNAP)

  • Medicaid (not Medicare)

  • Federal Public Housing Assistance (FPHA)

  • Section 8 Federal Public Housing Assistance (FPHA)

  • The Veteran’s Pension or Survivors Pension benefit

Additionally, if your loved one is a resident of a Federally recognized Tribal land, they may qualify under the following programs:

  • Food Distribution Program on Indian Reservations

  • Bureau of Indian Affairs General Assistance

  • Tribally Administered TANF

  • Head Start (if you meet the income-qualifying standards)

Let’s get started!

Now that you and your loved one have the appropriate documents organized and on hand, and you are familiar with those programs that could qualify him or her for Life Wireless service, start the enrollment process using the Life Wireless Online Enrollment form.

Older couple sitting on the floor and leaning against a sofa.

You don’t have to complete it all at once. If you need to take a break, simply save the application and return to it when you’re ready!

Wondering how to answer the “household” question on the application?

The following information will help you help your loved one answer questions about their household when completing the application.

Examples of one household:

  • A married couple that lives together at the same address

  • A parent/guardian and child who live together

  • An adult who lives with friends or family who financially support him/her

Each of these are one household and must share one benefit.

Examples of more than one household:

  • Four roommates who live together but do not share money are four households. They can have one benefit each, for a total of four benefits.

  • 30 seniors who live in an assisted-living home are 30 households. They can have one benefit each, for a total of 30 total benefits.

Ready to submit your loved one's completed application?

Adult daughter helping her parents complete their Life Wireless application.

Before your family member or friend submits their completed application form, they will be required to attest that each of the following items are true by initialing each statement:

  • I meet the income-based or program-based eligibility criteria for receiving Lifeline service and have provided documentation of eligibility if required.

  • I will notify the Company within 30 days if for any reason I no longer satisfy the criteria for receiving Lifeline including, as relevant, if I no longer meet the income-based or program-based eligibility criteria, I begin receiving more than one Lifeline benefit, or another member of my household is receiving a Lifeline benefit. I understand that I may be subject to penalties if I fail to follow this requirement.

  • I am not listed as a dependent on another person’s tax return (unless over the age of 60).

  • The address I have provided is my primary residence, not a second home or business.

  • If I move to a new address, I will provide that new address to the Company; I will verify my temporary residential address every 90 days.

  • I acknowledge that providing false or fraudulent information to receive Lifeline benefits is punishable by law.

  • I acknowledge that I may be required to re-certify my continued eligibility for Life Wireless at any time, and my failure to re-certify as to my continued eligibility within 30 days.

Helping your loved one activate their Life Wireless service

Once your family member or friend’s Life Wireless application is approved, they must complete the activation by placing a call to the Activation Line (770-200-1000).

This call is free and does not reduce their minute balance. Plus, it takes less than one minute to complete!

Additional, important, details

In order for your loved on to keep their account active, they need to use the service at least once during any 30-day period by:

  • calling someone,

  • answering a call from someone other than Life Wireless (so call them!),

  • sending a text message,

  • using cellular data (again, by going on Facebook or Amazon, for example),

  • purchasing additional service from Life Wireless,

  • or by responding to a direct contact from Life Wireless confirming that they want to continue receiving service from Life Wireless.

Final note:

Should your family member or friend's service go unused for 30 days, they will no longer be eligible for Lifeline benefits and their phone service may be suspended (allowing only 911 calls and calls to the Life Wireless's customer care center), and subject to a 15-day cure period during which they must use the service (as described above) in order to fully re-activate it and keep their telephone number.


Should you or your loved one have questions about Life Wireless, please visit our Contact Us page here!


Posted 2 months ago