Customer Service

Life Wireless® provides you with a state-of-the-art customer service center. Representatives are standing by today to take your calls. Ranging from initial activation to general service inquiries, Life Wireless is here to service your needs.

Phone: 1-888-543-3620 -OR- dial 611 from your Life Wireless phone


Customer Service Hours:

  • M-F 8AM - 8PM EST
  • SAT 8AM - 8PM EST
  • SUN 8AM - 8PM EST

Submit your question or comments to a Life Wireless representative, and someone will be in touch with you shortly.

To obtain Life Wireless service potential subscribers must meet certain eligibility requirements such as receiving governmental assistance or a household income that is 135% or below Federal Poverty guidelines for a household of that size, or the percentage guideline for your state. The specifics of what determines a potential subscriber's eligibility are specific to each state. Life Wireless service is limited to one per household, and cannot be combined with any other LifeLine offering.